Legal Information

Personal and other data

To benefit from all the content and services of this website, users have to receive authorization from RENAULT by following the sign-up procedure explained here. To this end, users must enter their name and provide personal information.
 
The information supplied will be treated as confidential. RENAULT, its subsidiaries, and dealership network may use it freely, pursuant the applicable legal provisions.
 
The data users provide concerning preferences, interests and tastes is used to offer users services that are most suited to their requirements.
 
The personal data collected as part of the sign-up form are vital in responding to user information requests, for sending email alerts, and for information on site updates.
 
This information shall be used solely by RENAULT for the communication of information. RENAULT undertakes to refrain from using any data or parts of any data collected for commercial purposes without giving users advance notice.
 
Should you no longer wish to benefit from the services offered on this site (such as the newsletter, alerts of press documents, etc.), you can terminate your subscription by following the procedure set out under the heading “User profile”.
 
We may obtain information automatically. This information cannot be under any circumstances linked to a particular person. This information concerns the type of internet browser that you use, your computer system and the name of the domain by which you accessed our site.
 
"Cookies"
When you visit our site, Renault may plant a cookie in your computer. A cookie is a small text file that is sent to your browser by a server and stored on the hard drive of your computer. Generally, it records information about the way your computer navigates round our site (which pages you looked at, date and time, etc.), which we can read next time you visit.

Intellectual and industrial property rights
RENAULT has created this site for private use only.
 
The works made available to you via the website, which are protected by copyright and/or rights to designs and models, may be reproduced or represented on any media, in particular on paper or IT media, strictly for information purposes only.
 
Noncompliance with these intellectual property rights constitutes an infringement of the law.
 
No commercial use of any part of this data shall be made without the prior written consent of RENAULT DO BRASIL. The photographs, texts, slogans, drawings, images, and animated sequences with or without sound, as well as all works that have been integrated in the site, are the property of RENAULT DO BRASIL or of any third party that has authorized RENAULT DO BRASIL to use one of these works.
 
Any reproduction in the form of a hard copy or computerized copy of the aforementioned site or of the works shall be made without the prior written consent of RENAULT DO BRASIL.
 
RENAULT reserves the right to change the information included in the present internet site, and in particular information about the technical characteristics and equipment for the present models.
Due to the interactive nature of the site, this information can be changed at any time without prior notice, and without engaging the responsibility of RENAULT or its employees.
 
For any additional information on products, services, etc. that are available or to place an order, please contact your local dealer.

Passwords and access codes
During the registration procedure, you must enter an account name and a password. You alone are responsible for keeping this account name and password confidential and for all the activities carried out on your account and/or by using your password. You must inform RENAULT immediately of any unauthorized use of your account and/or password and make sure that at the end of each session you disconnect properly. RENAULT shall not be held liable for any loss or damage arising out of your failure to abide by these obligations.
 
RENAULT reserves the right to modify and update access to the site as well as the terms and conditions at any time and you agree to be bound by any such variations. You must therefore refer to these pages regularly to check the terms and conditions.
 
This website was developed to meet the major requirements in terms of protection, security and inviolability from available technologies.
 
RENAULT is always searching for new technologies in order to minimize risks related to computer hacking and security problems. Security and protection measures applied and used by RENAULT are described on the Privacy and Security Policy. Please make sure that at the end of each session you disconnect properly and close your web browser windows thus avoiding that third parties access your information and other data contained and made available online.
 
RENAULT shall not be held liable for any loss or damage arising out of your failure to abide by these obligations.
 
If you (web user) are underage, please ask your parents’ permission before giving your personal and/or registration information.

Security and Privacy Policy – User Information
This document outlines the usage guidelines of this Site and the privacy policy on how your personal or anonymous information is collected, stored and used. Please read these terms and conditions carefully.
By using this Site in any manner, you accept all the terms and conditions of this document. If you do not agree with the terms and conditions, we request that you immediately cease using this Site and DO NOT provide the information requested.
 
All information requested on this website is used exclusively by RENAULT. By registering, you agree to the terms of handling personal data you give to us during registration or while using the Site. You agree to notify us immediately of any changes to your personal information via our Site. In order to protect against computer hacking and other threats, RENAULT has physical and logical security systems following the industry’s benchmarks, and is constantly checking their level of security. RENAULT may use your information for satisfaction research purposes in order to check the quality of the assistance and services provided.

Website use – Obligations of the customer / website user
By using this website, you agree to:

I) Provide accurate information;
II) Give comprehensive personal information, with full name, address, street, number, district, city, postal code and State;
III) Defend, indemnify and hold RENAULT harmless from and against any and all claims and damages arising out of or relating to any acts or omissions related to or arising out of the use of this Website.

Information on products and services
This site provides information on Renault products and services available. Whilst we make every reasonable effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can change without notice. Because of the interactive nature of the site, the configuration is for illustration purposes only. Neither Renault nor the members of its commercial network and its employees will be held liable for any and all such modifications. Renault’s network of approved dealers is available to provide any additional information site visitors might need on the products and services shown on the site. Users are therefore invited to contact their dealers accordingly.
New Vehicles
Vehicle prices are manufacturer's recommended retail prices and are correct at time of publication. Subject to availability.
Services
Services offered on the site are available from the RENAULT network members participating in this campaign. Please contact your participating dealer for full details. 
All finance offers and prices are subject to change without notice. Finance is provided, subject to status, by RCI Financial Services. Written quotations available on request. Examples shown are applicable to models ordered, purchased new and registered during the offer period (ask your dealer for details). Renault reserves the right to amend or withdraw offers at any time without prior notice.

Dealer Network
Authorized Renault Dealers are experts in providing you with information about all our products. You should therefore contact your dealer for definite details.

Hypertext links
Renault has not verified all websites linked to this site by hypertext links and, since it is not the publisher, cannot be held liable for their content. The user’s access to pages which are external to the site or to any other site has no bearing on Renault liability.
Setting up a hypertext link to the Renault site requires prior authorization from Renault. If you wish to set up a hypertext link to our site, you must contact RENAULT’s Customer Relationship Service 0800 555615 or email (atendimento@renault.com.br).
Renault accepts no liability for any content, products, services and/or information offered on any site to which its web site might be linked, by hypertext or any other type of link.
Under no circumstances will RENAULT be held liable for damages, whether direct or indirect, resulting from access to or use of this site or any of the sites linked to it.

Limit of liability
Renault accepts no liability for any content, products or services offered on any site to which the http://www.renault.com/ site might be linked, by hypertext or any other type of link. You visit the site at your own risk. Under no circumstances will Renault be held liable for damages, whether direct or indirect, including but not limited to loss, loss of data or programs, or financial loss resulting from access to or use of this site or any of the sites linked to it.

Updating the terms and conditions
Characteristics of vehicles and any other product or service appearing on the site are as applicable when the site page was published or updated.

E-commerce conditions
Whilst we make every reasonable effort to ensure that the information on the site is the most recent and correct, from time to time the specifications of vehicles, services and prices can change without notice. Because of the interactive nature of the site, the configuration is for illustration purposes only. You should therefore contact your dealer for definite details. Direct purchases are not made via the www.renault.com.br website, but via the Renault Sales Portal (www.vendadireta.renault.com.br), which is governed by its own rules and is operated independently of this website. Complete conditions of purchase are described on the following address:
www.vendadireta.renault.com.br/VendaDireta/FrmInformacoesJuridicas.aspx